Shipping & Returns
LOCAL DELIVERY: FLOWERS
- We deliver fresh flowers every Friday in Crown Heights, Brooklyn.
- For custom flower orders ($150+) in Brooklyn, contact us at blooms@chanigreenbaum.com or 718-484-1952.
SHIPPING: GIFTS
- Nationwide shipping available.
- Items ship within 1-3 business days.
- Shipping options: USPS Ground or Expedited.
RETURNS POLICY: ONLINE ORDERS
- Full price items returnable within 7 days for a full refund (minus shipping charges).
- Returns within 7-14 days eligible for store credit.
- No returns after 14 days.
- Return shipping cost is buyer's responsibility.
- Items must be unused and in original packaging for a refund.
- Insured and trackable return shipping recommended.
- Refunds processed within 1-2 weeks.
- For returns, email blooms@chanigreenbaum.com with order number and items to return.
RETURNS POLICY: IN-STORE PURCHASES
Return or exchange for store credit within 14 days of purchase.
PLEASE NOTE
All sale or discounted items, as well as fresh flowers, stationary items or jewelry are final sale and cannot be returned or exchanged.
Full price items purchased using a discount code may only be exchanged or returned for store credit.